• 12+ years experience directing creative operations for multi-million dollar agencies.

  • Directed and empowered a high-performing team of designers, developers, and interns driving innovation, efficiency and exceptional client outcomes.

  • Skillfully navigated and oversaw 10-15 active projects with agility, ensuring seamless execution and strategic adaptability in a fast-paced environment.

  • Managed a portfolio of $45K in recurring monthly revenue from retained clients on top of multiple large scale projects at any given time.

Career Accomplishments

Operations Lead

EqualReach
2023-Present • Seattle

  • Collaborate closely with the CEO/founder to define and establish the core systems for program, project, and client process management, laying a solid foundation for the company’s growth.

  • Spearhead the development of the end-to-end client engagement experience, from identifying opportunities and scoping proposals to creating budgets, timelines, and service agreements.

  • Lead vendor coordination, logistics, and overall project management, ensuring smooth and efficient execution across multiple channels.

  • Design and implement day-to-day systems and standard operating procedures, ensuring team adoption and scalability for a rapidly growing start-up.

  • Play a key role in building operational systems that support the company’s rapid scale, maintaining efficiency and high-quality client delivery.

Creative Operations + Project Manager

Wildern
2016-2023 • Seattle

  • Managed all resource allocation, bandwidth, and workload for a team of designers and developers, ensuring on-time, high-quality delivery of marketing materials—including complex websites, apps, social media content, email campaigns, and print advertising—driving $740K in annual revenue.

  • Served as the primary client liaison, overseeing the full project lifecycle from discovery to launch. Successfully managed budgets, scope changes, and stakeholder expectations, contributing to a 95% client retention rate.

  • Led the adoption of agile project management and high-touch client engagement strategies, improving team efficiency by 30%, and reducing project turnaround times, leading to sustained revenue growth.

  • Partnered with co-founders to make key decisions related to company branding, staffing, workplace management, business strategy, and team culture resulting in low company attrition rates.

Graduate Student

Seattle Central College
2014-2016 • Seattle

  • One of three students elected (out of 75) to executive produce the annual two-day graduation portfolio event. This entailed directing 72 classmates in concepting, designing, and developing all aspects of the event from branding and an interactive website to venue signage, marketing materials, social media, community outreach, digital displays, and day-of event production.

Marketing Manager

Focus Features
2011-2014 • New York City

  • Partnered with external creative vendors to produce regional marketing campaigns, including print collateral, in-theater posters and out-of-home advertising for films such as “Dallas Buyers Club” and “Moonrise Kingdom” contributing to a combined $100M box office revenue and three Academy Awards.

  • Collaborated with cross-functional teams, including publicity, distribution, legal, and sales.

  • Provided daily project updates, performance metrics, and post-project analyses to internal executives, external filmmakers, and stakeholders.

Marketing Assistant

The Weinstein Company
2007-2011 • New York City

  • Worked closely with external creative vendors to establish creative direction, deliver assets, and relay art revisions for nationally released marketing campaign print assets.

  • Rose from assistant to manager within three years by efficiently navigating challenging deadlines, and interfacing with high-profile personalities including filmmakers, executive producers and internal C-suite executives.

Bachelor’s Degree, Communications • Santa Clara University

Associate’s Degree, Visual Media • Seattle Central College

Education

Google Workspace • Asana • Trello • Harvest • Quickbooks • Dropbox • Slab • Toggl • Later • Sprout Social • Slack • Squarespace • Canva • Microsoft Suite • Adobe Creative Cloud • Mailchimp • Figma • InVision • Mural

Skills