12+ years experience in creative operations for agencies with up to six figures in annual revenue.
Led a six-person team of designers, developers, and interns across 10-15 active projects to drive $20K in monthly revenue from retained clients.
Spearheaded the implementation of agile project management methods and high-touch client engagement techniques, resulting in a 100% retention rate YoY among agency's clients on retainer.
Consistently close every project on time (or ahead of schedule!) and on budget.
Career Accomplishments
Director of Creative Operations
Wildern
2018-2023 • Seattle
Solely manage the resources, bandwidth, and workload of an internal team of six designers and developers through creative workflow optimization, resulting in a 15% increase in team productivity and representing $45K in monthly revenue for the company.
Serve as the primary point of contact for clients and successfully manage end-to-end creative projects, ensuring clear client communication, timely project delivery and exceeding client expectations.
Proactively partner with Wildern co-founders to make key decisions related to company branding, staffing, workplace management, business strategy, and team culture, resulting in low company attrition rates.
Graduate Student
Seattle Central College
2014-2016 • Seattle
One of three students elected (out of 75) to executive produce the annual two-day graduation portfolio event. This entailed directing 72 classmates in concepting, designing, and developing all aspects of the event from branding and an interactive website to venue signage, marketing materials, social media, community outreach, digital displays, and day-of event production.
Marketing Manager
Focus Features
2011-2014 • New York City
Partnered with external creative vendors to produce regional marketing campaigns, including print collateral, in-theater posters and out-of-home advertising for films such as “Dallas Buyers Club” and “Moonrise Kingdom” contributing to a combined $100M box office revenue and three Academy Awards.
Collaborated with cross-functional teams, including publicity, distribution, legal, and sales.
Provided daily project updates, performance metrics, and post-project analyses to internal executives, external filmmakers, and stakeholders.
Marketing Assistant
The Weinstein Company
2007-2011 • New York City
Worked closely with external creative vendors to establish creative direction, deliver assets, and relay art revisions for nationally released marketing campaign print assets.
Rose from assistant to manager within three years by efficiently navigating challenging deadlines, and interfacing with high-profile personalities including filmmakers, executive producers and internal C-suite executives.
Bachelor’s Degree, Communications • Santa Clara University
Associate’s Degree, Visual Media • Seattle Central College
Education
Google Workspace • Asana • Trello • Harvest • Quickbooks • Dropbox • Slab • Toggl • Later • Sprout Social • Slack • Squarespace • Canva • Microsoft Suite • Adobe Creative Cloud • Mailchimp • Figma • InVision • Mural
Skills
Download a PDF version of my resumé here.